PRIVACY POLICY

Last Updated: Saturday, 26 September 2026

Fidelis Home Exteriors (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

Information you give us directly:

Name, email address, phone number, and mailing address
Property address and service details when requesting a quote or inspection
Messages you send through our contact form
Payment information when you pay for services (processed securely through our payment provider)

2. Information collected automatically:

IP address, browser type, and device information
Pages visited and time spent on our site
Referring website or search terms
Cookies and similar tracking technologies (see Cookies section below)

3. How We Use Your Information

We use the information we collect to:

Respond to quote requests and schedule inspections
Communicate about your project, estimate, or ongoing service
Send appointment reminders and follow-up communications
Process payments and maintain service records
Improve our website and marketing
Comply with legal and insurance documentation requirements

4. How We Share Your Information

We do not sell your personal information. We may share it with:

Service providers who help us operate (scheduling software, payment processors, email providers)
Insurance companies or adjusters, only when you’ve asked us to assist with a storm damage claim
Subcontractors or suppliers, limited to what’s needed to complete your project
Legal authorities, if required by law or to protect our rights

5. Cookies & Tracking

Our website uses cookies to remember your preferences, understand site traffic, and improve your experience. You can disable cookies in your browser settings, though some site features may not work properly without them.

6. Data Retention

We keep your information for as long as needed to provide services, meet legal or warranty obligations, and maintain business records — typically for the duration of any applicable warranty period plus [X] years.

7. Your Rights

Depending on your state or country, you may have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your information
Opt out of marketing communications at any time
Request a copy of your data in a portable format

To exercise any of these rights, contact us using the details below.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we can’t guarantee absolute security.

9. Third-Party Links

Our website may link to third-party sites (like our social media pages). We aren’t responsible for the privacy practices of those sites.

10. Children's Privacy

Our services are not directed at children under 13, and we do not knowingly collect information from children.

11. Changes to This Policy

We may update this policy periodically. The “Last Updated” date at the top reflects the most recent changes. Continued use of our site after changes means you accept the updated policy.

12. Contact Us

If you have questions about this policy or how we handle your information:

Fidelis Home Exteriors LLC
[Street Address], [City], [State] [ZIP]
Email: info@fidelishomeexteriorsllc.com
Phone: +1 (555) 123-4567

Licensed, insured, and local. Protecting homes from the roofline down since 2004.